CRM is the accepted purpose of Customer Relationship Management is to enable organizations to better manage their customers through the introduction of reliable processes and procedures for interacting with those customers. In today's competitive business environment, a successful CRM software solution cannot be implemented by...
Call centre outsourcing continues to be the most strategic business process in the business world for those companies wanting to reduce costs and improve their competitiveness. Outsourcing involves the relocation of some everyday business process to a third-party company.Most companies outsource some of their services...
Microsoft and its suite of products are used worldwide and more often than not businesses revolve around Microsoft Office. Given that it is central to the healthy running of not only companies but small businesses and home users, it is vital that all systems work...
Planning new staffing software? You will want to avoid these 7 ways to mismanage the process.1. FALL FOR GOOD LOOKS Great looks don't necessarily mean a tried & true partner that will take you through the life of your company. Make sure the software has...
No one can deny that cell phones have changed the world. A lot of people seem to think that cells are more vital than actual business telephone systems. However, that's not true. Technological unity is important for any company because it enhances communication and efficiency,...
I'm an Information Technology (IT) professional. A lot of the work I perform is on an as-needed basis vice steady, full-time employment. Many IT professionals are in the same boat. It's not in everyone's best interest to maintain a dedicated IT staff so many companies...
