In the beginning, Backstation primarily catered to medical providers. This was formative in forging our capabilities since the medical field has its fair share of challenges. For one, health care organizations face a number of hurdles to their own financial health. Some are obligated to take patients who cannot pay or can only pay through government sponsored plans such as Medicare or Medicaid, whose rates are set by the government at levels below cost. Each insurance carrier also has its own set of processes to contend. Yet we met these varying demands to the satisfaction of our clients. And the tools and methods we developed during this time proved just as effective we branched out into new fields with their own set of challenges to overcome. Due to our origins, it can be said that adaptability and innovation have been embedded in Backstation’s DNA.
